Hello! Thank you for taking the time to read through some information regarding some frequently asked questions about the Adina Mills collections:
Adina Mills is the sole artist and creator of the Adina Mills jewelry line. Adina hand makes each and every piece of jewelry. All of the pieces are hand sculpted using a proprietary industrial strength clay blend (very lightweight). No metal is used in the settings of the pieces. The only metals used are the chains and clasps.
COLLECTION RELEASE INFO
New collections are created and released approximately every 4-6 weeks. Please join the text and email alerts in the Contact section to be alerted when the new collections are available.
RETURNS and DAMAGES: We want you to be happy with your Adina Mills piece(s), therefore we are happy to offer returns on a case by case basis. We accept returns within 2 weeks of purchase, and a full refund** will be issued minus the original shipping fee. We offer repairs for damaged items. Some repairs require a small fee.
SALE ITEMS: All sale items are final sale and cannot be returned or exchanged.
**If two or more returns have been made by a single customer then a store credit will be given in lieu of a refund. When using a store credit all sales are final.
Shipping typically commences 1-3 days after a collection release.
The Member section on the site allows for a faster checkout, there is no additional fee, this is purely for convenience at checkout. If you would like to become a member to speed along your checkout, you can go to the Member section on the website and fill out your information in advance. The only catch is that you cannot pre-fill your credit card information. Your credit card information will be captured and saved to your Member profile only after your first purchase. After completing your first purchase all following purchases will use the saved info from your Member profile, making it a speedy checkout.
All you have to do is send a text (with anything in the message) to 760-284-5416 and you will be automatically added to the Text alerts. We only send texts in regards to Collection info with occasional additional texts regarding discounts, updates, and personal messages from Adina. You will not be bombarded with texts and you can opt out at any time!
THANK YOU SO MUCH!!!!